Refund and Returns Policy

At Air Travel, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund process.

Returns

You have 30 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to initiate a return:

  1. Contact our customer service team at support@airtravel.com with your order number and reason for the return.
  2. We will provide you with a return authorization number and instructions on how to ship your item back to us.
  3. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Refunds

If your return is approved, a full refund will be processed, and the credit will automatically be applied to your original method of payment within 7-10 business days.

Non-Refundable Items:

  • Gift cards
  • Items marked as final sale
  • Used or damaged items not due to manufacturing defects

Exchanges

If you wish to exchange an item for a different size, color, or model, please follow the return process and place a new order for the item you want. We recommend contacting our support team for assistance with exchanges.

Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item received.
  • Shipping costs are non-refundable.