Sales Policy

Air Travel Sales Policy

At Air Travel, we are committed to providing a seamless and transparent shopping experience. Please review our sales policies below:

1. Payment Methods
We accept the following forms of payment:

  • Major credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank transfers (for bulk or wholesale orders)

All payments must be made in full before products are shipped. Air Travel reserves the right to cancel any order if payment is not completed.

2. Shipping and Delivery

  • We offer worldwide shipping. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.
  • Free standard shipping is available on orders over $100 (U.S. only).
  • Orders are typically processed within 2-3 business days. Once shipped, customers will receive a tracking number via email.
  • International customers are responsible for any customs duties or taxes imposed by their country.

3. Returns and Exchanges
We want you to love your purchase, but if you’re not satisfied, we offer a 30-day return policy for most items:

  • Items must be in their original, unused condition, and in the original packaging.
  • To initiate a return, please contact us at support@airtravel.com with your order details.
  • Refunds will be processed within 5-7 business days after we receive the returned item.
  • Custom and personalized items are not eligible for returns unless defective.

4. Warranty
Air Travel offers a 1-year warranty on all suitcases and backpacks:

  • The warranty covers manufacturing defects, such as broken zippers, faulty wheels, or structural damage under normal use.
  • It does not cover wear and tear, misuse, or damage caused by improper handling.
  • If your item is defective, please contact us to arrange a repair, replacement, or refund.

5. Pricing and Promotions

  • All prices are listed in USD and are subject to change without prior notice.
  • Promotional offers and discounts cannot be combined unless stated otherwise.
  • Sales items are final sale and are not eligible for returns or exchanges.

6. Privacy Policy
We respect your privacy and are committed to protecting your personal information. We use industry-standard encryption to secure your data during transactions and will never share your information with third parties without your consent. Please review our Privacy Policy for more details.